Shipping Policy

Order Processing

Orders will be shipped out 1-2 business days after order confirmation. All orders placed on Saturday, Sunday or public holidays will be processed on the following business day. Orders may take longer to process during sales or holiday seasons.

Shipping information cannot be changed or updated once the order has been processed and shipped from our facility. Please make sure your delivery information is correct before making payment.

How long does it take for my order to arrive?

We currently use expedited global shipping to ensure you receive your products within 7 working days and will try our best to inform you of any delays.

Shipping Fee

Shipping is free for all orders above S$100. In the event that your order does not exceed S$100, the shipping fee will be shown on the checkout page.

Taxes

All international orders may be subjected to taxes, customs and duty fees as defined by the country of import. Any charges on a parcel are the recipient’s responsibility and must be paid by the parcel's recipient. The additional taxes, customs, and duty fees are not included in your order and/or shipping total. Live Long Long is not responsible for fees associated with imports.